Privacy Policy

Last Updated: May 18, 2025

At VertexOrthopedic, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

VertexOrthopedic is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.vertexorthopedic.com and use our services.

We may change this policy from time to time, so please check this page occasionally to ensure you are comfortable with any changes.

2. The Data We Collect About You

We may collect, use, store, and transfer different types of personal data about you, including:

• Identity Data: name, title, company
• Contact Data: email address, telephone numbers, business address
• Technical Data: internet protocol (IP) address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: information about how you use our website and services
• Marketing Data: preferences in receiving marketing communications from us

3. How We Collect Your Personal Data

We collect data from you through:

• Direct interactions (when you fill out forms on our website)
• Automated technologies or interactions (as you navigate through our site)
• Third parties or publicly available sources

4. How We Use Your Personal Data

We will only use your personal data for the purpose for which we collected it, including:

• To register you as a new customer
• To process and deliver your order
• To manage our relationship with you
• To improve our website, products/services, and customer relationships
• To recommend products or services that may interest you
• To comply with legal obligations

5. Disclosures of Your Personal Data

We may share your personal data with:

• Service providers acting as processors who provide IT and system administration services
• Professional advisers including lawyers, bankers, auditors, and insurers
• Government bodies that require reporting of processing activities in certain circumstances

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

9. Cookie Policy

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: privacy@vertexorthopedic.com
• Phone: 208-595-7150
• Mail: 919 S. Utah Ave., Idaho Falls, ID 83402