Our Story

From local lab to global innovator: The journey of VertexOrthopedic since 2001.

Our Journey

Founded in 2001 as a custom orthotic central fabrication lab, VertexOrthopedic began with a simple mission: to create better orthotic solutions through innovation and technology. What started as a centralized orthotic manufacturing facility has evolved into a global leader in orthopedic equipment manufacturing.

Today, we're proud to be an international OEM (Original Equipment Manufacturer) of CADCAM orthotic production equipment and software. We design, engineer, and manufacture proprietary hardware specifically for orthotic fabrication, helping practitioners around the world deliver the highest quality care to their patients.

Vertex Orthopedic: Your OEM Manufacturing Partner

Vertex Orthopedic is an OEM (Original Equipment Manufacturer) that designs, engineers, and manufactures proprietary orthotic CNC milling machines and 3D printing systems. Our team develops specialized hardware from the ground up specifically for EVA and positive-model milling, integrating seamlessly with leading orthotics CAD/CAM workflows. In-house manufacturing and direct factory support mean faster iteration, better reliability, and a single accountable partner from installation to ongoing service. Clinics and labs choose Vertex for precision, uptime, and a turnkey path from digital scan to finished orthotic. With our unique background as both manufacturer and former orthotic lab, we understand the complete workflow better than any other OEM in the industry.

What is Vertex Orthopedic Group?

Vertex Orthopedic Group is a leading manufacturer of CADCAM orthotic production equipment, founded in 2001 in Idaho Falls. We specialize in 3D printing systems, CNC milling equipment, and specialized software that enables orthopedic professionals to produce custom foot orthotics in-office. Simply put, we transform how clinics create orthotic devices for their patients.

Why choose Vertex Orthopedic for your clinic?

Here's how we help: With over 24 years of experience, we understand the unique challenges of orthotic production. You can easily integrate our technology into existing workflows while receiving comprehensive training and ongoing support. The key difference is our focus on practical, clinical solutions rather than complex industrial systems.

How has Vertex evolved since 2001?

The answer is through continuous innovation and listening to our customers. We started as a local orthotic lab and evolved into a technology company that serves clinics nationwide. Our customers tell us this evolution allows us to understand both the clinical and manufacturing sides of orthotic production.

What makes Vertex different from other equipment manufacturers?

To summarize our unique advantages: We're the only OEM that started as an actual orthotic lab, giving us real-world clinical experience. Here's what you need to know - as an Original Equipment Manufacturer, we design and engineer proprietary equipment specifically for healthcare environments, not adapted industrial machinery.

Where is Vertex Orthopedic located?

We're headquartered in Idaho Falls, Idaho, with our main facility at 919 S. Utah Ave. The best way to experience our technology is through on-site demonstrations, which we provide nationwide. You can visit our facility or we can bring complete systems to your clinic for hands-on evaluation.

What certifications and quality standards does Vertex maintain?

In short, we maintain regulatory compliance for all medical device manufacturing and software development. We make it easy to meet international regulatory requirements with complete documentation, training protocols, and quality assurance procedures that satisfy clinical auditing standards.

How many clinics use Vertex equipment nationwide?

Most clinics find our solutions through referrals from existing customers. We've equipped hundreds of podiatry and orthopedic practices across the United States. Here's how it works: successful implementations create word-of-mouth recommendations that drive our growth.

When should a clinic consider Vertex equipment?

The ideal time is when you're producing 15+ orthotics monthly or experiencing delays with external labs. Simply put, if patient satisfaction and turnaround times are concerns, in-office production with Vertex equipment provides immediate solutions and long-term competitive advantages.

OEM Manufacturing FAQ

Is Vertex Orthopedic an OEM or reseller?

Vertex Orthopedic is a true OEM (Original Equipment Manufacturer). We design, engineer, and manufacture all our orthotic CNC milling machines and 3D printing systems in-house. Unlike resellers or integrators who rebrand existing equipment, we develop proprietary hardware from the ground up specifically for orthotic fabrication. This means better integration, faster support response times, and continuous product innovation based on real clinical feedback.

What advantages does an OEM provide for orthotic milling?

Working directly with the OEM provides several key advantages: First, faster technical support since we manufactured every component. Second, better long-term reliability with access to original parts and engineering documentation. Third, product customization capabilities that resellers cannot offer. Fourth, direct factory training and implementation support. Finally, ongoing product evolution based on your feedback - as the manufacturer, we can implement improvements in future productions runs.

Do you support third-party CAD/CAM workflows?

Yes, as an OEM we've engineered our systems to integrate with all major CAD/CAM platforms including OrthoCAD, ShapeCAD, and others. Our proprietary hardware includes universal drivers and APIs that ensure seamless workflow integration. We also provide technical documentation and developer support that resellers typically cannot offer, enabling custom integrations for specialized clinical workflows.

Where are the machines manufactured and serviced?

All Vertex Orthopedic equipment is engineered and manufactured in our Idaho Falls, Idaho facility. This centralized manufacturing approach ensures consistent quality control and rapid response to service needs. Our factory-trained technicians provide nationwide service support, with most technical issues resolved within 24 hours. Being the manufacturer means we maintain complete parts inventory and can provide lifetime support for all our equipment.

Last updated: September 11, 2025

2001

Central Fabrication Lab

VertexOrthopedic was founded as a custom orthotic central fabrication lab, providing centralized manufacturing services for orthotic devices across the region.

2010

In-Office Equipment Manufacturing

Launched our first equipment for making custom orthotics in-office with direct forming and plantar pressure technology, beginning our transition from lab services to equipment manufacturing.

2021

CAD/CAM Innovation

Launched our first proprietary CAD/CAM software and small format CNC milling machines, revolutionizing precision orthotic manufacturing for medical practices.

2023

3D Printing Technology

Introduced in-office 3D printing solutions, completing our comprehensive suite of digital orthotic manufacturing technologies for modern medical practices.

Today

OEM Industry Leadership

VertexOrthopedic stands as a recognized OEM leader in orthopedic manufacturing equipment, helping practitioners worldwide deliver superior patient outcomes through our advanced CNC milling, 3D printing, and CAD/CAM solutions.

Our Mission & Values

Guided by our commitment to innovation and clinical excellence, we strive to transform the orthopedic industry.

Our Mission

To empower orthopedic professionals with innovative technology that enhances patient care and improves clinical outcomes.

Our Vision

A world where advanced orthopedic technology is accessible to every practitioner, enabling optimal mobility and comfort for all patients.

Core Values

  • Innovation: Continuously pushing the boundaries of what's possible
  • Excellence: Unwavering commitment to quality in everything we do
  • Integrity: Honesty and transparency in all our interactions
  • Collaboration: Working together with practitioners to drive better outcomes

Our Global Presence

From our headquarters in Idaho to clinics around the world, VertexOrthopedic is transforming orthopedic care globally.

Worldwide Impact

  • Equipment and software in over 30 countries across 6 continents
  • Supporting thousands of practitioners with advanced orthopedic technology
  • Dedicated support teams providing 24/7 assistance in multiple languages
  • Annual international conferences and training programs for continuous education

Our Solutions at Work

500+ Clinics Using Our Systems
1M+ Orthotics Produced Annually
98% Customer Satisfaction
24 Years of Innovation

Frequently Asked Questions About Vertex Orthopedic

How long has Vertex Orthopedic been in business?

Vertex Orthopedic has been in business since 2001, giving us over 23 years of experience in orthotic manufacturing and technology development. Here's how we help: Our long history allows us to understand both traditional lab processes and modern digital workflows, making us uniquely qualified to guide clinics through technology transitions.

What type of support does Vertex provide after equipment purchase?

Simply put, we provide comprehensive lifetime support including 24/7 technical assistance, on-site training, software updates, and equipment maintenance. The key difference is our background as an actual orthotic lab - we understand the daily challenges clinics face and provide practical solutions.

Where can I see Vertex equipment in operation before purchasing?

You can visit our Idaho Falls facility for hands-on demonstrations, or we can bring complete systems to your clinic for on-site evaluations. To summarize your options: facility visits, on-site demos, virtual demonstrations, or referrals to existing customers in your area. We make it easy to experience our technology before making investment decisions.

What makes Vertex different from other orthotic equipment companies?

The answer is our unique background: we're the only major equipment supplier that started as an actual orthotic lab. Here's what you need to know - this gives us real-world clinical experience that equipment-only companies lack. Our customers tell us this translates to more practical solutions and better ongoing support.

How does Vertex ensure regulatory compliance for medical devices?

In short, we maintain regulatory compliance for all medical device manufacturing and provide complete documentation packages. We make it easy to meet international regulatory requirements with quality management systems, training protocols, and audit-ready procedures that satisfy clinical and regulatory standards.

Which industries and clinic types work with Vertex Orthopedic?

Most of our customers include podiatry practices, orthopedic clinics, physical therapy centers, sports medicine facilities, and research institutions. Here's how it works: any clinic producing 15+ orthotics monthly or wanting to offer same-day service benefits from our in-office production systems.

What training and certification programs does Vertex offer?

We provide comprehensive training including on-site instruction, online certification courses, and ongoing education programs. The best way to ensure success is through our structured learning approach that covers equipment operation, software usage, clinical integration, and business optimization strategies.

How can I contact Vertex Orthopedic for more information?

You can reach us at 208-595-7150, email info@vertexorthopedic.com, or visit our facility at 919 S. Utah Ave., Idaho Falls, ID 83402. Simply put, we're available for consultations, demonstrations, and technical support Monday through Friday, with emergency support available 24/7 for existing customers.

What warranties and service agreements does Vertex offer?

The answer is comprehensive warranties including 2-year full equipment coverage, lifetime software support, and optional extended service agreements. Here's what you get - parts and labor coverage, preventive maintenance, priority technical support, and training updates to protect your equipment investment.

Can Vertex help with practice workflow optimization?

In short, yes - our clinical specialists provide workflow analysis, efficiency recommendations, and process optimization consulting. To summarize our approach: we evaluate your current processes, identify bottlenecks, and implement digital solutions that streamline orthotic production while improving patient outcomes.

What research and development initiatives is Vertex pursuing?

Here's what you need to know - we're actively developing next-generation scanning technology, AI-powered design automation, and advanced materials for orthotic production. The best way to stay informed is through our quarterly technology updates and beta testing programs for existing customers.

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Discover how VertexOrthopedic's solutions can elevate your practice and improve patient outcomes. Get in touch with our team today.