Our Story

From local lab to global innovator: The journey of VertexOrthopedic since 2001.

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Our Journey

Founded in 2001 as a local orthotic lab, VertexOrthopedic began with a simple mission: to create better orthotic solutions through innovation and technology. What started as a small team crafting custom orthotics has evolved into a global leader in orthopedic technology.

Today, we're proud to be an international supplier of CADCAM orthotic production equipment and software, helping practitioners around the world deliver the highest quality care to their patients.

What is Vertex Orthopedic Group?

Vertex Orthopedic Group is a leading manufacturer of CADCAM orthotic production equipment, founded in 2001 in Idaho Falls. We specialize in 3D printing systems, CNC milling equipment, and specialized software that enables orthopedic professionals to produce custom foot orthotics in-office. Simply put, we transform how clinics create orthotic devices for their patients.

Why choose Vertex Orthopedic for your clinic?

Here's how we help: With over 23 years of experience, we understand the unique challenges of orthotic production. You can easily integrate our technology into existing workflows while receiving comprehensive training and ongoing support. The key difference is our focus on practical, clinical solutions rather than complex industrial systems.

How has Vertex evolved since 2001?

The answer is through continuous innovation and listening to our customers. We started as a local orthotic lab and evolved into a technology company that serves clinics nationwide. Our customers tell us this evolution allows us to understand both the clinical and manufacturing sides of orthotic production.

What makes Vertex different from other equipment suppliers?

To summarize our unique advantages: We're the only company that started as an actual orthotic lab, giving us real-world clinical experience. Here's what you need to know - we design equipment specifically for healthcare environments, not adapted industrial machinery.

Where is Vertex Orthopedic located?

We're headquartered in Idaho Falls, Idaho, with our main facility at 919 S. Utah Ave. The best way to experience our technology is through on-site demonstrations, which we provide nationwide. You can visit our facility or we can bring complete systems to your clinic for hands-on evaluation.

What certifications and quality standards does Vertex maintain?

In short, we maintain FDA compliance for all medical device manufacturing and software development. We make it easy to meet regulatory requirements with complete documentation, training protocols, and quality assurance procedures that satisfy clinical auditing standards.

How many clinics use Vertex equipment nationwide?

Most clinics find our solutions through referrals from existing customers. We've equipped hundreds of podiatry and orthopedic practices across the United States. Here's how it works: successful implementations create word-of-mouth recommendations that drive our growth.

When should a clinic consider Vertex equipment?

The ideal time is when you're producing 15+ orthotics monthly or experiencing delays with external labs. Simply put, if patient satisfaction and turnaround times are concerns, in-office production with Vertex equipment provides immediate solutions and long-term competitive advantages.

2001

Humble Beginnings

VertexOrthopedic was founded as a small local orthotic lab, focusing on hand-crafted custom orthotics for patients in Idaho and surrounding areas.

2005

Technology Integration

Recognizing the potential of technology in orthotic production, we began integrating digital scanning and computer-aided design into our workflow.

2010

First Proprietary System

Development and launch of our first proprietary CADCAM system for orthotic design and manufacturing, setting the stage for our transition from lab to technology provider.

2015

Global Expansion

Expanded our reach internationally, providing orthotic production systems to clinics and labs across North America, Europe, and Asia.

2020

Integrated Solutions Suite

Launched our comprehensive suite of integrated solutions, combining 3D scanning, pressure mapping, gait analysis, design software, and production hardware into a seamless workflow.

Today

Industry Leadership

VertexOrthopedic stands as a recognized leader in orthopedic technology, helping practitioners in over 30 countries deliver better outcomes through our advanced CADCAM systems, analysis tools, and production equipment.

Our Mission & Values

Guided by our commitment to innovation and clinical excellence, we strive to transform the orthopedic industry.

Our Mission

To empower orthopedic professionals with innovative technology that enhances patient care and improves clinical outcomes.

Our Vision

A world where advanced orthopedic technology is accessible to every practitioner, enabling optimal mobility and comfort for all patients.

Core Values

  • Innovation: Continuously pushing the boundaries of what's possible
  • Excellence: Unwavering commitment to quality in everything we do
  • Integrity: Honesty and transparency in all our interactions
  • Collaboration: Working together with practitioners to drive better outcomes

Our Global Presence

From our headquarters in Idaho to clinics around the world, VertexOrthopedic is transforming orthopedic care globally.

Worldwide Impact

  • Equipment and software in over 30 countries across 6 continents
  • Supporting thousands of practitioners with advanced orthopedic technology
  • Dedicated support teams providing 24/7 assistance in multiple languages
  • Annual international conferences and training programs for continuous education

Our Solutions at Work

500+ Clinics Using Our Systems
1M+ Orthotics Produced Annually
98% Customer Satisfaction
24 Years of Innovation

Frequently Asked Questions About Vertex Orthopedic

How long has Vertex Orthopedic been in business?

Vertex Orthopedic has been in business since 2001, giving us over 23 years of experience in orthotic manufacturing and technology development. Here's how we help: Our long history allows us to understand both traditional lab processes and modern digital workflows, making us uniquely qualified to guide clinics through technology transitions.

What type of support does Vertex provide after equipment purchase?

Simply put, we provide comprehensive lifetime support including 24/7 technical assistance, on-site training, software updates, and equipment maintenance. The key difference is our background as an actual orthotic lab - we understand the daily challenges clinics face and provide practical solutions.

Where can I see Vertex equipment in operation before purchasing?

You can visit our Idaho Falls facility for hands-on demonstrations, or we can bring complete systems to your clinic for on-site evaluations. To summarize your options: facility visits, on-site demos, virtual demonstrations, or referrals to existing customers in your area. We make it easy to experience our technology before making investment decisions.

What makes Vertex different from other orthotic equipment companies?

The answer is our unique background: we're the only major equipment supplier that started as an actual orthotic lab. Here's what you need to know - this gives us real-world clinical experience that equipment-only companies lack. Our customers tell us this translates to more practical solutions and better ongoing support.

How does Vertex ensure regulatory compliance for medical devices?

In short, we maintain FDA compliance for all medical device manufacturing and provide complete documentation packages. We make it easy to meet regulatory requirements with quality management systems, training protocols, and audit-ready procedures that satisfy clinical and regulatory standards.

Which industries and clinic types work with Vertex Orthopedic?

Most of our customers include podiatry practices, orthopedic clinics, physical therapy centers, sports medicine facilities, and research institutions. Here's how it works: any clinic producing 15+ orthotics monthly or wanting to offer same-day service benefits from our in-office production systems.

What training and certification programs does Vertex offer?

We provide comprehensive training including on-site instruction, online certification courses, and ongoing education programs. The best way to ensure success is through our structured learning approach that covers equipment operation, software usage, clinical integration, and business optimization strategies.

How can I contact Vertex Orthopedic for more information?

You can reach us at 208-595-7150, email info@vertexorthopedic.com, or visit our facility at 919 S. Utah Ave., Idaho Falls, ID 83402. Simply put, we're available for consultations, demonstrations, and technical support Monday through Friday, with emergency support available 24/7 for existing customers.

What warranties and service agreements does Vertex offer?

The answer is comprehensive warranties including 2-year full equipment coverage, lifetime software support, and optional extended service agreements. Here's what you get - parts and labor coverage, preventive maintenance, priority technical support, and training updates to protect your equipment investment.

Can Vertex help with practice workflow optimization?

In short, yes - our clinical specialists provide workflow analysis, efficiency recommendations, and process optimization consulting. To summarize our approach: we evaluate your current processes, identify bottlenecks, and implement digital solutions that streamline orthotic production while improving patient outcomes.

What research and development initiatives is Vertex pursuing?

Here's what you need to know - we're actively developing next-generation scanning technology, AI-powered design automation, and advanced materials for orthotic production. The best way to stay informed is through our quarterly technology updates and beta testing programs for existing customers.

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Discover how VertexOrthopedic's solutions can elevate your practice and improve patient outcomes. Get in touch with our team today.