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Upper Line Health Partnership Success Story

How America's largest specialty podiatry group achieved 62% faster turnaround and 38% cost reduction using Vertex Orthopedic's OEM orthotic CNC milling machine and orthotic 3D printer technology across 350,000+ patients nationwide.

62%
Faster Turnaround
38%
Cost Reduction
350,000+
Patients Served

The Challenge: Scaling Custom Orthotic Production

Upper Line Health, America's largest specialty podiatry group serving over 350,000 patients, faced significant challenges with traditional orthotic manufacturing:

  • Extended wait times: 2-3 week turnaround from external labs
  • High costs: $80-125 per pair outsourcing fees
  • Quality inconsistency: Variable results from different lab providers
  • Patient dissatisfaction: Multiple appointments required for fitting adjustments
  • Limited customization: Restricted modification options from external suppliers
"With 350,000 patients across our network, we needed a manufacturing solution that could scale with our growth while maintaining the highest quality standards. Traditional lab outsourcing was becoming a bottleneck to patient care."

The Solution: Vertex Orthopedic OEM Partnership

Upper Line Health partnered with Vertex Orthopedic to implement in-house CNC milling technology across their network. As the OEM manufacturer, Vertex provided:

  • Orthotic CNC milling machine: ±0.1mm accuracy for consistent results
  • Direct factory support: Engineering expertise and ongoing maintenance
  • Comprehensive training: Staff certification on equipment operation
  • Integrated software: Seamless CAD/CAM workflow integration
  • Scalable implementation: Phased rollout across multiple locations

OEM Partnership Benefits

Direct manufacturer relationship ensures optimal performance, immediate technical support, and access to latest technology upgrades.

Vertex Orthopedic CNC Mill used by Upper Line Health

Measurable Results & ROI

Production Efficiency

  • Turnaround Time: Same Day vs. 2-3 weeks
  • Production Speed: 15-25 min/pair
  • Accuracy: ±0.1mm precision
  • Success Rate: 96% first-fit success

Financial Impact

  • Cost per Pair: $15-25 vs. $80-125
  • ROI Timeline: 9-12 months
  • Annual Savings: $185,000+ per location
  • Patient Volume: +40% capacity
"The partnership with Vertex Orthopedic has transformed our practice efficiency. Same-day orthotic delivery has become our competitive advantage, and patients love the immediate results. The ROI was even better than projected."
— Upper Line Health Operations Director
"With this machine, I can do in 20 minutes what would normally take two to three hours per orthotic pair. The software makes designing the orthoses easy, and the milling machine is very low maintenance. I highly recommend Vertex Orthopedic to anyone looking for a way to make orthoses faster and cheaper."
— Matt Harris, Orthotist, Premier Bone & Joint Centers

Technology Implementation

1

Equipment Installation & Training

Vertex Orthopedic's engineering team provided on-site installation and comprehensive staff training across Upper Line Health's key locations. 2-day certification programs ensured optimal equipment utilization.

2

Software Integration

Seamless integration with existing CAD software and patient management systems. Direct digital workflow from scan to finished orthotic in under 30 minutes.

3

Quality Assurance

Established quality control protocols and performance monitoring to maintain consistent results across all manufacturing locations.

4

Ongoing Support

Continuous technical support, preventive maintenance, and technology updates ensure optimal performance and latest manufacturing capabilities.

Ready to Transform Your Practice?

Discover how OEM manufacturing partnerships can deliver similar results for your practice.

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